R G H RUBBER AND PLASTICS LIMITED (hereinafter referred to as “we” or “the Company”) is a UK-based manufacturer of custom rubber seals. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiries, contact us, or use our services.
We value the protection of our customers’ personal information and process personal data in accordance with applicable UK data protection laws and regulations.
- Information We May Collect
When you visit our website or contact us, we may collect the following information:
Name
Company Name
Email Address
Phone Number
Contact Address
Product drawings, dimensions, and specifications submitted by you
Custom rubber seal requirements
Inquiry content and communication records with us
Order, quotation, and service information
Website access and equipment-related technical information
We collect personal information only to the extent necessary for our business operations and the provision of related services.
- How We Use Your Information
We may use the information we collect for:
Responding to your inquiries and requests
Understanding your custom rubber seal parts requirements based on your specifications
Processing quotations and order-related matters
Communicating with you regarding product specifications, quantities, and application requirements
Providing and managing related services
Processing customer service requests
Improving the website and services
Maintaining the website’s proper functioning
Preventing fraud, abuse, or other illegal activities
Fulfilling applicable legal and regulatory obligations
We will not use your personal information for purposes unrelated to the purpose for which it was collected, unless permitted by law or you otherwise consent.
- Product Drawings and Product Documentation
If you submit product drawings, dimensions, specifications, or other customization requests to us, these documents may contain product-related information.
We will only use the relevant information to the extent necessary for processing your inquiries, quotations, orders, and custom rubber seal parts production needs, and will take reasonable measures to protect this information.
Customers are advised to confirm that the documents do not contain unnecessary sensitive personal information before submitting them.
- Information Sharing
In the normal course of our business operations, we may share personal information with the following categories of third parties to the extent necessary:
Website and IT service providers
Payment service providers (if applicable)
Transportation and delivery service providers (if applicable)
Professional advisors, accounting or legal service providers (if necessary)
Government agencies or law enforcement agencies (where required by law)
We will not sell your personal information.
Any third party may only process information to the extent necessary to provide related services or fulfill legal obligations, and shall comply with applicable data protection requirements.
- Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, use, modification, disclosure or loss.
However, internet transmission and electronic storage cannot guarantee absolute security, and therefore we cannot guarantee that the information transmission or storage process is free from any risks.
- Data Retention
We retain personal information only for the period reasonably necessary to achieve the collection purpose, fulfill contracts, process business records, resolve disputes, or fulfill legal and regulatory obligations.
When personal information no longer serves its necessary retention purpose, we will delete, anonymize, or securely process it in accordance with applicable laws.
- Cookies
Our website may use cookies or similar technologies to help the website function properly, remember user preferences, understand website usage, and improve the website experience.
You can manage or delete cookies through your browser settings. Some website functions may not function properly if some cookies are disabled.
- Your Data Protection Rights
Under applicable UK data protection laws, you may have the following rights:
To request access to personal information held by us
To request correction of inaccurate or incomplete information
To request the deletion of personal information in certain circumstances
To restrict the processing of personal information in certain circumstances
To object to the processing of personal information in certain circumstances
To request personal information in a portable format where applicable
To withdraw consent where processing is based on consent
If you wish to exercise these rights, you can contact us using the contact information provided on the website.
- Third-Party Websites
Our website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing rules.
When you visit a third-party website, the relevant information will be processed in accordance with the third party’s own privacy policy. We recommend that you read their privacy policy before submitting personal information.
- Children’s Privacy
Our website and business are primarily geared towards adults and corporate clients. We do not knowingly collect personal information from children.
If you believe a minor has submitted personal information to us without proper authorization, please contact us so we can take appropriate action.
- Privacy Policy Updates
We may update this Privacy Policy in response to business changes, website feature adjustments, or changes in applicable laws and regulations.
The updated Privacy Policy will be posted on this page, and the effective date will be updated where appropriate. We encourage you to check this page periodically.
- Contact Us
If you have any questions about this Privacy Policy, our handling of personal information, or your data protection rights, please contact us using the contact information provided on the website.
Email: kingconver@outlook.com
We will process your privacy requests to the extent permitted by applicable law and take reasonable steps to protect your personal information.