R G H RUBBER AND PLASTICS LIMITED, located in the UK, provides custom rubber sealing parts and related products. Because custom products need to be produced according to the dimensions, drawings, quantities, and specifications confirmed by the customer, order processing and delivery times may vary depending on the specific order.
- Order Processing Time
Once the customer completes the order, confirms product specifications, and makes payment, we will begin the order processing procedure.
Order Confirmation Time: Usually confirmed within 1 business day after receiving the order and payment.
Order Processing Time: Usually 1–3 business days.
Custom Production Time: Usually 3–7 business days, depending on product specifications, quantity, and customization requirements.
For orders involving special specifications, large quantities, or requiring further confirmation of product information, we may require additional processing time and will communicate with the customer as needed.
- UK Domestic Shipping
For orders within the UK, we will select appropriate logistics services based on the order quantity, packaging, delivery address, and shipping requirements.
Available UK logistics companies include:
Royal Mail: For some small, lightweight parcels.
DPD UK: For regular parcel delivery within the UK.
Parcelforce: For some parcel deliveries within the UK.
DHL: For some business and parcel delivery needs.
The actual carrier may be arranged based on order details.
- UK Delivery Time
After the order is processed and handed over to the carrier, delivery within the UK typically takes:
Approximately 1–3 business days.
Delivery time may be longer for remote areas, special addresses, public holidays, inclement weather, or when the carrier has high volume.
Therefore, the estimated overall time for orders within the UK is typically:
Order confirmation and processing: 1–3 business days
Custom production: 3–7 business days
Shipping and delivery: 1–3 business days
Specific estimated times are subject to the information provided at the time of order confirmation.
- Tracking
If the order delivery service supports tracking, we will provide the corresponding tracking information after the order is shipped.
Customers can track their package’s delivery status using the tracking information.
If the logistics information hasn’t been updated for an extended period, customers can contact us through the contact information provided on the website, and we will assist with the inquiry based on the actual situation.
- Delivery Address
Customers should provide accurate and complete receiving information when submitting their order, including:
Recipient’s Name
Company Name (if applicable)
Complete Delivery Address
Postal Code
Contact Number
Other necessary delivery information
For delivery delays caused by incorrect, incomplete, or undeliverable addresses provided by the customer, please contact us promptly for assistance.
- Delivery Delays
Logistics time is an estimated time, not a guaranteed time.
The following situations may lead to extended delivery times:
Public holidays
Inclement weather
Traffic conditions
Carrier operational adjustments
Incomplete delivery address information
Delivery to remote areas
Package requiring further processing
Unforeseen transportation circumstances
In the event of a significantly abnormal logistics delay, we will communicate with the customer based on the actual situation and assist with the handling within reasonable limits.
- Package Receipt
After receiving the package, customers are advised to promptly check the outer packaging and the condition of the product.
If you find any obvious damage to the packaging or any abnormalities in the product, please contact us as soon as possible and provide your order information and relevant photos so that we can verify the details.
Friendly Reminder: The above times are estimated times under normal circumstances. The actual production and delivery time for custom rubber sealing parts may vary depending on order specifications, quantity, production schedule, and delivery address.